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The FTC recommends that if members of the public receive such calls, they should hang up, check their accounts for potential theft, and report the call to the business that the caller was impersonating.įor the record, Amazon would not call customers asking for sensitive personal information, according to the company. Then, they’ll give you the “Amazon Support” phone number and tell you to immediately call if you didn’t make that purchase. Contact our customer service via phone, chat or email Amazon and COVID-19 Impacts on orders and deliveries. Now, some scammers are pretending to be popular online shopping websites, phishing for your personal information.įor example, you get a call from someone who claims to be with “.” (Spoiler alert: they’re not really from Amazon.) The voice on the phone will say that your credit card has been charged a large amount of money for some order. One of their favorites is to pose as a business or government official to pressure you into sending them money or personal information. Scammers love to use the same old tricks in new ways.

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However, you will probably have to wait on hold and then answer a series of questions from a customer service bot, but you can eventually talk to a real person. This line is open 24 hours a day, 7 days a week. You can call Amazon customer service by phone at 1-88.

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This type of scam is known as a “business imposter scam,” according to the U.S. How to Contact Amazon Customer Service by Phone. Amazon investigates these complaints and will takes action, if warranted.” In a statement emailed to Snopes, Amazon said, “Any customer that receives a questionable email or call from a person impersonating an Amazon employee should report them to Amazon customer service. The scammers, per the reports, were attempting to get customers to give over personal or account information so that they could steal their money.

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The scammers called people’s phones, saying they have large balances on their Amazon Prime accounts. All reviews item customer service time delivery day order refund service customer company money account parcel year driver email issue. Member FDIC.In early December 2020, social media users and various news outlets reported that members of the public have been targeted by scammers posing as Amazon representatives. When using points at checkout, each point is worth 0.008, which means that 100 points equals 0.80 in redemption value.

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Free with Kindle Unlimited membership Learn More. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. How To Contact Amazon Customer Service: The Simplified Guide To Contact Amazon Customer Service By Phone, Email, And Social Media. has an updated list of the phony customer service numbers. Krebs on Security reports that victims are calling the bogus phone numbers to cancel Amazon Prime or for other reasons and the scammers are asking for credit card and bank account information.

'Chase Private Client' is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.īank deposit accounts, such as checking and savings, may be subject to approval. Amazon Seller Team will be happy to answer your questions & help build your business. Amazon Customer Service S cam: What Y ou N eed to K now. JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. Please check with your phone provider if you are unsure about how much a call will cost. Annuities are made available through Chase Insurance Agency, Inc. However the best way to reach out to the Amazon Customer Care is via website or the Amazon app. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Amazon customer care help is available all through the day and can be contacted at 1800-3000-9009. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. You can also call Amazon customer service at 1-88 if you live in the US. is a wholly-owned subsidiary of JPMorgan Chase & Co. When you access the Contact Us page, you can chat with Amazon’s customer service chat bot or a representative to discuss the issue. “Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.

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